Malaysian Network Intelligence

Your
Network,
Explained.

Rangkaian Anda, Dijelaskan.

Paste your router logs. Get a plain language diagnosis in English or Bahasa Malaysia. No IT degree. No jargon. Just answers.

Works with Unifi Maxis Time Celcom
Live Diagnostic Analyzing
Apr 09 03:21:44 router pppoed: session start Apr 09 03:21:45 router kernel: WAN eth0 down Apr 09 03:21:46 router: LCP timeout detected Apr 09 03:21:47 router: PPPoE session lost Apr 09 03:22:10 router: reconnecting...
Warning
ISP / WAN Disconnection
PPPoE session dropped — common with Unifi and Maxis fiber. Line instability or credential issue detected.
1Restart ONT and router (30s off)
2Verify PPPoE credentials in router settings
3Call Unifi: 1300-88-1221
7+
Issue Patterns
30+
Router Log URLs
~95%
Router Coverage
2
Languages EN / BM
4
Ways to Get Logs
Platform Features

Everything you need
to fix your network.

AI Chat Assistant
Chat with Llama 3.1, trained on a curated knowledge base of Malaysian ISP issues and router manuals. Streaming responses in real time. Answers in English or Bahasa Malaysia.
You → Internet drops every night. Unifi 500Mbps.
···
AI → This looks like a PPPoE reconnect pattern...
Router Compatibility
Auto fetch success rates by brand.
ASUS
85%
TP-Link
80%
MikroTik
60%
UniFi
55%
Maxis
40%
Auto Fetch
Enter your router IP. NetLab tries 30 plus log URLs automatically. No copy pasting needed.
Screenshot OCR
Upload a screenshot of your log page. Tesseract reads the text on device. Nothing leaves your browser.
QR SOS Bridge
Internet completely dead? Compress your logs to a QR code. Scan with mobile data for an instant diagnosis.
Bilingual by default
Every diagnosis and every fix step available in English and Bahasa Malaysia. One click to switch. Built for all Malaysians, not just IT people.
English
Restart your ONT and router. Power off for 30 seconds, then back on.
Bahasa Malaysia
Matikan ONT dan router anda. Tunggu 30 saat, kemudian hidupkan semula.
Accuracy Disclaimer: NetLab provides diagnostic suggestions based on log pattern matching and AI inference. Results are indicative only and may not be accurate for all router models, firmware versions, or ISP configurations. Compatibility ratings shown are estimates. Actual success rates vary by firmware and ISP customisation. Always verify recommended fixes with your router's official documentation or contact your ISP before making network changes. NetLab and labsoft.uk accept no liability for network disruption, data loss, or equipment damage arising from use of this tool.